You can rate the Rider in the app as soon as your order has been completed. Your review is very important to BAEMIN because it helps us to improve the quality of the Rider team and service quality.
If you want to notify us more about the problem encountered with the Rider after rating on the app, please share more details of the problem via the Email support button below
*Note: for feedback about the inappropriate behavior of Rider such as rude behavior or annoying customers via text messages/phone calls with inappropriate language, etc., we hope you can share the evidence by picture/clip so that we could assist promptly. Please heed to your phone/email as BAEMIN will contact you and support you with timely assistance