When your BAEMIN Mart order is lacking items, BAEMIN's rider will contact you to confirm if you want to cancel the order or he will deliver the rest. In case you wanted to continue delivering, the rider would confirm stock items and update the new order value in the Chatbox. If you already prepaid for your order, BAEMIN would refund the missing item/s money back to your e-wallet or bank account in 3 working days. You can refer to the refund time in the section above.
If you have not received the refund, please inform BAEMIN via the Email support button below
Please heed to your phone / email as BAEMIN will contact you and support you with timely assistance