BAEMIN is sorry for being unable to complete your order. Please do not be worried about the amount paid. BAEMIN and our E-wallet/Banking partners will proceed with the refund soon. Please be referred to the refund timelines as below:
- Domestic card (ATM): up to 10 working days
- International card (Visa / Master / JCB ...): from 30 to 45 working days or 1 statement cycle
- MoMo E-wallet: up to 3 working days
- ZaloPay E-wallet: up to 3 working days for the money deducted directly from the Wallet. For the money deducted from ATM domestic card or Visa / Master Card / JCB international credit/debit cards, ... please refer to the refund policy at ZaloPay app.
- VNPAY E-wallet: from 03 to 08 working days for the money deducted directly from the Wallet and ATM domestic card
- ViettelPay E-wallet: up to 3 working days for the money deducted directly from the Wallet. For the money deducted from ATM domestic card: up to 07 working days. For the money deducted from the International card (Visa / Master / JCB ...): up to 14 working days.
*Note: Please be noted that If you have not received the refund as the timelines above, please contact your card-issuing banks or E-wallets to request assistance with transaction investigation or inform BAEMIN via the Email support button below
Please heed to your phone/email as BAEMIN will contact you and support you with timely assistance
